Return Eligibility

Products may be returned within the applicable return period, provided they are:

• Unused and in original condition.
• Returned with original packaging and accessories.
• Accompanied by proof of purchase.

Non-Returnable Items

The following may not be eligible for return:

• Customized products.
• Products damaged by misuse or improper handling.
• Products installed and used beyond the trial period (if applicable).

Return Process

• Contact customer support to request a return.
• Provide order details and reason for return.
• Follow the instructions provided by our team.
• Upon approval, return the product for inspection.

Refunds

• Approved refunds will be processed using the original payment method within the applicable processing period.

Damaged or Defective Products

• If a product arrives damaged or defective, please notify us immediately for replacement or repair assistance.